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  Training by This is Milk - Upskill and Reskill for Digital Transformation
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Keeping up with the speed of change

As you know (you wouldn't be here otherwise) we are currently living in an age with a speed of change faster than anything ever seen before. Some of the world's biggest businesses simply did not exist even 10 years ago and this is having a dramatic affect on how we do business both strategically and day to day.

Put simply, if you are not currently tackling digital transformation in your business, you are either already failing or you just don't realise it yet. The vast majority of businesses are led to believe that the solution to digital transformation is technology, when we know that it is people and skills.
"On average, by 2020, more than a third of the desired core skill sets of most occupations will be comprised of skills that are not yet considered crucial to the job today!" - World Economic Forum
There is a distinct lack of skilled project professionals that have the skills and ability to handle digital projects, their small numbers result in high costs and big demand.  This is great for the person, not so good for the businesses in vital need of their services.  ​

Training by This is Milk gives control back to you, the business. We give you the power to train your staff with the skills crucially needed for today and tomorrow:
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The Business Benefits of training your teams in digital transformation

  • Gain essential and missing skills to run successful digital transformation projects
  • Reduction in recruitment time/costs
  • Higher profitability of projects
  • Reduction of stress (and associated absences) due to lack of knowledge in role
  • Reduction in consultancy costs
  • Increased employee drive
  • Future proof your business
  • Improve employee retention

What do we teach?

 It doesn't matter what you call the job - we focus on the skills of the future.
  • Creativity - ability to build something out of ideas
  • Critical Thinking - turn data into insightful interpretations
  • Facilitation Skills - communication and collaborating
  • Judgement - decision making in uncertainty
  • Customer Centricity - offering real value to customers through empathy
  • Curiosity - being up to date with recent trends

Training by This is Milk covers 4 learning themes that provide a fully rounded education for your employees with the skills of the future. We adapt this in line with changes in industry, looking at new and upcoming ways of doing things, as well as how they have been done in the past.  The training focusses on updating traditional project roles and skills such as business analysis, strategist and bringing them more in line with the demands of digital businesses and projects.

Our four themes are:
  1. Tools to understand your customer and your project
  2. Facilitation, self-development and soft skills
  3. Projects and context
  4. Technology & trends variables
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Course Catalogue

 Why career Development?

In a recent study the total cost of hiring a member of staff making £27,000 a year will be in the region of £50,000 in their first year of employment. This takes into account: Recruitment costs, bonuses, insurance, pension, space & equipment, and HR. Not to mention this new recruit does not know your business, how you work, your customers, culture and a whole host of other factors.

​When it comes down to the skills gap you have in your business, developing the people you already employ wins hands down for increased benefit to your business. 

​We are empowering ownership and development of personal career paths to create a mass of skilled and enthusiastic changemakers that will to drive digital transformation in Scottish businesses and beyond.

business problems and how we solve them

  • High consultancy costs
    • By training your existing staff in the skills you currently outsource, you save the high costs to bring in outside talent for short or long term contracts. By doing so, you are also building the national skill set of the workforce reducing the high costs that consultants are able to charge for their services.
  • Your competition is adopting technology - to improve services and solutions
    • It is no secret that if you fail to change, your competitor will. You only need to look at Blockbuster to understand that. What is the use of current/future tech though if your employees do not have the skills required to solve problems?
    • Tech is not the answer, people with skills are.
  • What happens when new technology becomes old technology?
    • Training by This is Milk does not focus on one stream of learning. We purposefully teach skills not technical know how. Skills that are transferable and allow you to choose the solution or technology that best solves your problem.
  • Low employee satisfaction/high stress of future
    • ​Change is scary. As a species we do not like it and generally find a way to be as comfortable as possible for as long as possible. Students of our training learn to "get comfortable being uncomfortable".
    • Job  roles are changing and our understanding of who does what differs from business to business, boss to boss, day to day. When we focus on the wrong thing it can be hard to see the woods for the trees and our working environment / futures look bleak. When we give our employees skills to understand problems, improve mindset, future-proof roles, the mood of the workforce improves and the business benefits from increased productivity and mood.
  • Our employees are off with stress a lot
    • Employee mindset is huge, which is why so there is so much of a focus on culture right now. We believe that the main impact on mindset in the workplace is uncertainty and misunderstanding. Our training gives employees the tools to approach these problems with confidence and work together with you to find solutions. We will never eradicate stress, but we can equip our employees with the skills needed to improve how it affects them.
  • Our teams cannot work as one
    • When we strip back job roles, you will find that we are all just doing the same job but in different ways. Many of our skills are cross functional and it is often the role itself that prevents strong collaboration within teams. Everybody is fighting for dominance and want to come out on top. Our training places dominance on the customer and highlights the similarities of what we do, so that we can find a way of working  that allows us all to play to our strengths for the benefit of that customer. 
  • Our biggest cost is employment, we have a high turnover rate
    • "Train your staff so that they are good enough to leave, treat them well enough that they don't want to". This is nothing new, but how many of us actually do it. The grass is always greener, and your employees will look for somewhere else that will train them, enable them and listen to them if you do not.  There is nothing at all wrong with hiring, however this should be your last resort after spending your time and money on the employees you already have.

How we can work with you

Training by This is Milk has been designed to solve the problems you currently have and the ones you don't yet know about. 

We offer 3 main services:

Short Courses

Our short courses are available all year round. You can pick and choose the skills they learn based on your beliefs of what they need and how it can better your business. Our schedule follows our Digital Transformation Programme and full schedule can be found via the link below.

Our short courses are generally 1 full daylong, and cost £350 (inc VAT).
Short Courses

Digital Transformation programme

The Digital Transformation Programme is a 12-month career development programme designed to provide the skills required to adapt to change, successfully facilitate digital projects and excel in careers such as: Business Analysis, Product Management, Service Design, Digital Planning, User Research and Strategy.

This programme has been designed with industry to create 'Changemakers' in your business who can drive forward Digital Transformation and spread this ethos throughout your business. Employees placed on this programme go through a huge amount of personal development and become the skills leaders that are much needed in your business. (Note, not every employee is built to be 'Changemaker' and chances are you can already point out the few you have who are up to the challenge)

For more information you can visit our Digital Transformation Page, or you can visit our page for individuals.
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Digital Transformation Programme
For individuals

Bespoke Training 

This is Milk started life as a Business Transformation Consultancy, which is something we still do. For more info on this we have our Consultancy website ready and waiting.
What this means however, is that we know exactly how to build a training solution to solve your problems. This is exactly where Training by This is Milk came from. If you are looking for a full all round training solution that encompasses more than that what we have already discussed then we can help you design the best solution for you.

This may be to create:
  • an internal training academy
  • other training, such as web development or marketing
  • leadership training
  • digital transformation for senior management 
  • initial training needs assessment  - bench-marking your business against the skills for today and tomorrow

We know that our short courses and Digital Transformation Programme are not the answer to everything, which is why we offer a bespoke service to work with you to create a fit for purpose solution for your business. Please get in touch and we can speak about this further in person.
​
training@thisismilk.co.uk

Looking for short courses

After reading all about our training, maybe you just want to book up for a couple of sessions without the long term commitment. Follow the link below to view all of our upcoming Short Courses.
Short Courses

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​ 82 Mansionhouse Gardens, Glasgow, G41 3DP 

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Location : Suite 3/10, 4 Rogart Street, Glasgow, G40 2AA
Email: training@thisismilk.co.uk
  • Home
  • Courses
    • 12 Month Career Development
    • Digital Transformation Masterclass
    • Short Courses
    • For Businesses
    • For Individuals
    • Payment & Funding
  • Why Us?
    • Team
    • Associate Trainers
  • Contact
  • Consultancy
  • Product