Cultural Change - Starting 15th March
Who the training is for:
Our students come from a diverse background, this particular course, is suited to anyone tasked or responsible for defining and enacting culture change within a business. This could be people leaders, change managers, senior executives, or human resources. Often culture is part of the business change required on a transformational project, so if you are involved in change as a service designer, business analyst or even a scrum master, this course could be for you.
Why this topic is relevant:
Culture eats strategy for breakfast, according to Peter Drucker. Culture can make or break a company, and in these times of vast world change, businesses are having to pivot on their culture. Culture is an asset that helps shape your employee value proposition, attract and retain the best talent for you, and delivers superior results to your customers. But it’s also quite an amorphous subject and can be difficult to define as easily as other aspects of change.
Objectives:
This informative and interactive programme will cover some of the most popular theory behind culture change, and how this works in practice to embed and enact cultural transformation. Students will be equipped with a few practical tools and techniques to begin, or enhance their journey.
Delivery:
The course will be delivered over 5 x 1 hour webinars over 5 weeks, with reading or actions to take in between each part.
Schedule:
WEEK 1: What is culture, and why is it important?
· The common definitions of culture
· Your definition of culture (interactive – sli.do)
· Agreeing a definition of culture that suits your organisation
· Why is it important? Common ‘business case’ arguments
Homework: Observing culture
WEEK 2: How do we assess and identify culture?
· Hofstede and Trompenaars
· An exploration of different assessment techniques – observations, surveys and artefacts / stories
· Identifying cultural patterns
· Experiments to run over the week
Homework: Observing patterns
WEEK 3: How do we know what culture we want?
· Strategy and culture
· Culture directions – what are the options
· The role of legacy, personality, leadership and origins in shaping culture
· Identifying cultural goals
Homework: Identifying cultural goals
WEEK 4: How can we change culture?
· Common Cultural levers
· McKinsey model of mindsets shifts – narrative, process, role modelling, capability.
· Bergers Leadership Mind traps
· Experimentation
Homework: Identifying mind traps
WEEK 5: How do we measure our progress?
· The benefits and pitfalls of culture measurement
· Common KPIs and measurement techniques
Homework: Identifying the best KPIs for your goals